How do you measure customer?

The customer satisfaction score is an assessment of how satisfied customers are with your products and services, as its name suggests. It serves as a gauge for current client sentiment. The most popular technique for assessing consumer mood is the customer satisfaction score.

CSAT, or customer satisfaction score, is a tried-and-true statistic. It is a customer satisfaction survey that uses different versions of a very simple question to target the client. Typically, the scale has five categories: extremely unsatisfactory, unsatisfactory, neutral, satisfactory, and very satisfactory. 

Your score increases in direct proportion to the number of affirmative responses.