How do someone handle bad reviews?

1. Answer right away.
2. Respond carefully.
3. Answer truthfully.
4. Keep It Appropriate & Kind.
5. Give Each Reaction a Unique Reaction. Avoid getting personal.
6. Shut It Down.
7. Being grateful and appreciative

1.Being grateful and appreciative

 2.Go the Extra Mile.

 3.Take the Right Action to Fix the      

4 .Problem and Demonstrate That to the Customer.

5.Follow up With Negative Reviewers.

6.If necessary, provide hardship compensation.